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Senior Product Analyst

Job Reference tesco/TP/14458520/882512

Number of Positions:
1
Contract Type:
Permanent
Salary:
Competitive
Location:
Welwyn Garden City / London
Closing Date:
28/06/2024
Job Category:
Technology
Business Unit:
GB Head Office

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Buy holiday salary sacrifice scheme (for salaried roles)
  • Private medical insurance
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

The Product Analytics and Experimentation team sits within the Data and Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation, with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The team supports a variety of digital products, among which are the Tesco Groceries & Clubcard app, self-checkout tills in stores, and the Search and Recommenders APIs.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

  • Form and nurture relationships with your key stakeholders: Product Managers (PMs)
  • Help your Product Managers to develop their Product through defining Product objectives and key results, setting and monitoring targets, analysing product releases, defining and validating hypotheses, and uncovering and recommending opportunities to grow and improve the Product.
  • Have a thorough understanding of the Product space, PMs’ visions and roadmaps, as well as the external influences on the Product area.
  • Work confidently with, trust, and earn the trust of stakeholders from across multiple disciplines (e.g. UX, Data Science, Commercial, Engineering) to optimise Products, together.
  • Have great coaching skills, and mentor junior colleagues and peers in your team.
  • Execute end-to-end analysis: gathering and shaping analytics requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
  • Identify unstructured problems and articulate opportunities to form new analytics project ideas.
  • Give greater context to analyses by incorporating external data for comparison purposes.
  • Use data from multiple sources to identify trends, expose new opportunities, and answer business questions.
  •  Formulate and communicate results using textual, numeric, graphical and other visualisation methods appropriate to the target audience.
  • Demonstrate ownership, responsiveness, and commitment towards your work.
  • Confidently and competently represent the team.
  • Demonstrate strong data-based decision-making skills, especially in an environment of multiple trade-offs, when fast decision-making is required.
  • Understand of the commercial impact of your recommendations and insight.
  • Follow our Business Code of Conduct and always acting with integrity and due diligence.

You will need

You’ll need to have demonstrated experience of:

  • Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
  • Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
  • The ability to influence without authority.
  • Experience in digital or product analytics positions.
  • University degree of 2:1 or higher in a quantitative discipline or relevant experience
  • Commercial awareness.
  • Being a champion of digital analytics tools (ideally Adobe Analytics).
  • Using big data, business intelligence and data visualisation tools (ideally Hadoop and Tableau).
  • Online visitor segmentation and statistical modelling techniques.
  • Advanced online data collection.
  • Advanced SQL.
  • Advanced ETL (cleansing, etc.)
  • Thinking at a conceptual level across several platforms (desktops, mobile, tablets) and channels (online and in store).

Personal

  • Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.
  • Able to build solid working relationships with peers and senior leadership.
  • Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.
  • Ability to work well within a team, but also take ownership and work autonomously on individual analyses.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.