Lead Learning Manager – AI and Digital

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

You will be responsible and accountable for designing and implementing the group wide strategy for building AI and Digital capabilities for Tesco group,  ensuring colleagues have the specialist AI and digital capabilities, expertise and confidence required to innovate, enable efficiencies and adapt to  deliver value in a rapidly changing retail landscape.  

You will lead the design of the end to end AI and digital capability plan for the group focused on ensuring colleagues have the right level of understanding and confidence in using AI and digital to drive a cultural shift and ensure mass adoption of AI. 

This role goes beyond traditional learning design and incorporates end to end needs analysis as an enterprise level, data analysis (both internally and externally) and best in class design and delivery of learning content that enables behavioural change. You will help shape long-term skill investment, influence senior stakeholders, and ensuring learning delivers measurable business impact. 

Please note: If you are applying for a Secondment opportunity, your benefits, including bonus, will continue to align to your current role, for further information please refer to the Secondment policy.

You will be responsible for

Strategic Capability Leadership: 

• Lead the end-to-end AI and digital learning strategy - defining, scoping and building digital skills across different colleague audiences,  aligned to Tesco’s business strategy. 
• Translate both the business and AI strategy into clear plans for building AI and Digital capability and driving mass adoption.  
• Partner with senior business leaders, talent, workforce planning, capacity planning and technology teams to shape content and learning solutions.   Anticipate future skills needs and translate them into scalable, sustainable capability solutions for the busines
• Shape long-term capability roadmaps that balance immediate business demand with future readiness. 
• Act as a trusted advisor, challenging thinking and influencing investment decisions  
• Own the end to end skills framework and learning experience for both colleagues and leaders – AI and digital  

Stakeholder & SME Partnership 

• Act as a strategic partner to senior business leaders, technical experts and functional heads. 
• Shape learning priorities collaboratively, ensuring strong business ownership and relevance. 
• Enable subject matter experts to contribute effectively to capability building without overreliance on them. 

Learning Design & Delivery 

• Design and oversee blended, scalable learning solutions (academies, pathways, credentials, on-the-job learning, champion networks and communities of practice)  
• Use external data and insight to inform the solutions, ensuring Tesco is leading the way in building AI and digital capabilities 
• Ensure learning is practical, role relevant and embedded into ways of working—not standalone training. 
• Balance build vs buys decisions, leveraging internal expertise, external partners and digital platforms effectively. 
• Ensure the right measures are in place to evaluate return on investment  

Team leadership:  

• Lead a team of specialist learning managers, creating clarity, direction, and purpose for the team by translating strategy into meaningful, achievable objectives for team members.  
• Foster a positive, inclusive, and psychologically safe team environment.  
• Encourage collaboration, innovation, and continuous improvement by role-modelling Win together behaviours and our values  
• Plan and prioritize work effectively to balance delivery, quality and well-being.  

You will need

• Significant experience designing enterprise level capability solutions, not just individual learning interventions.  
• Significant experience in learning, capability or workforce development roles, with exposure to technical or specialist skill domains.  
• Proven ability to design learning strategies aligned to growth priorities.  
• Proven ability to build capability aligned to strategic business priorities.  
• Strong understanding of deploying learning at scale, across wide audiences in a different and meaningful way   
• Exposure to digital, technology, digital customer engagement or other complex technical domains.  
• Ability to engage and gain sign off for large scale learning solutions for a wide range of different audiences (channels vs office, UK vs markets)  
• Experience operating in large matrix organisations.  
• Familiarity with accreditation, certification or professional standards in technical disciplines.  
• Leadership development theories and practices

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.