Clubcard Proposition Manager - 12 Month Secondment

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

Being the customer lead to develop new and evolve existing Clubcard Propositions ensuring that the insights, missions, needs, benefits and RTBs are clear and that the proposition is brilliantly executed across the 6Ps.

Working collaboratively across the customer and technology teams, to turn concepts into propositions across the 6Ps. 

Ensuring there is visibility across the customer team on the plans and activities, connecting teams and plans to deliver the best experience for our customers.

Constantly monitor the market and customer metrics in loyalty & retail to proactively identify issues and opportunities. This role briefs insight, execution (communication), technology and brand teams to bring propositions to life as a champion for the channel. 

Using your passion for retail, customers and data to keep up to date with the latest customer trends, channel trends and competitor activity to spot opportunities for Tesco. 

With a flair for storytelling and your natural influencing skills energise the business and stakeholders.

You will need

- Strong customer focus 

- Previous digital experience 

- Commercially savvy 

- Highly collaborative: ability to bring cross-functional teams together to achieve success 

- Ability to cope with ambiguity, and maintain resilience under pressure 

- Strategic, logical approach to thinking & planning 

- Confidence in analysing and distilling information and insight to make clear recommendations based on multiple data sources 

- Ability to manage multiple stakeholders and priorities from around the business

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.