Transformation Consultant

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

We have an exciting opportunity in the Transcend Retail Solutions team for a Transformation Consultant to join our successful and innovative team!

You will be working alongside our Transformation Consultant colleagues to sell, consult and deliver market leading fulfilment solutions to grocers seeking to accelerate their e-commerce journey. With an in-depth knowledge of online fulfilment and propositions, you will help clients tackle problems and build maximum value from their online operations!

Transcend Retail Solutions is a subsidiary of Tesco, established to bring the same innovative solutions that power Tesco’s $8bn online grocery business to retailers around the world. With world-leading efficiency and scale, we’re on a mission to help grocers build online businesses that their customers, colleagues, and partners love.

You will be responsible for

• Complete operational health assessments to understand client needs.
• Deep dive problems issues to form hypothesis and solutions.
• Preparing business proposals and presentations.
• Providing consulting support and/or deliverables to clients.
• Spending time in country leading client teams through process improvement and transformation, mentoring standard methodology for fulfilment operations.
• Running projects and change initiatives.
• Leading financial performance of all project deliveries.

Client Management Experience

• Maintaining positive relationship with client throughout engagement keeping them informed of progress.
• Ensuring high level of customer happiness.
• Developing positive relationships with key client managers throughout client engagement cycle, supporting both existing work and identification of future opportunities for growth.

You will need

• Experience optimising services and solutions related to operational efficiency, manual/sophisticated pick software, MFC in the ecommerce grocery sector.
• Understanding the E2E fulfilment journey across receive, stow, pick, pack & deliver and importance of balancing storage, efficiency & people across the operation.
• A deep knowledge of solutions in the market, their strengths, weaknesses, and opportunities.
• Consultative selling, relationship building and negotiation skills and / or experience in leading and improving fulfilment operations.
• Outstanding verbal and written communication skills, with experience in writing significant reports and results.
• Ability to travel globally as the need arises.

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About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.