Service Facilities Coordinator

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

We are currently recruiting a Service Facilities Coordinator to join and be an integral part of the Business Support team, responsible for leading all aspects of the cleaning operations across large, convenience, and distribution stores. Your goal will be to ensure a clean and tidy environment for both customers and colleagues. You will inspire change, continuously develop yourself, and maintain a reputation for delivering excellent results. Your dedication to providing outstanding service will be evident in your daily interactions and initiatives. 

You will be responsible for

• Track and evaluate the performance of cleaning suppliers, using feedback to drive continuous improvements
• Support with supervising the budget and finances for selected cleaning services, ensuring efficient operations
• Work closely with suppliers to improve the cleaning operations and implement innovative solutions
• Gather and act on feedback from stores and customers to improve cleaning standards.
• Lead communication related to cleaning operations and ensure stores have access to up to date and relevant information to support
• Engage in innovative cleaning projects, including the implementation of co-botics, new cleaning equipment, and onboarding of new suppliers
• Collaborate with various teams to ensure the effective delivery of cleaning plans and support the team in maintaining the cleaning operation
• Support the operationalisation of key change programs and propositions
• Ensure training materials are up to date, engaging and support colleagues to deliver a clean and tidy store
• Lead projects and trials, assessing and managing any operational impacts on stores
• Follow the business code of conduct, always acting with integrity and due diligence

You will need

• Previous experience in retail and an understanding of the importance of maintaining a clean and tidy environment
• Understanding of service facilities, particularly in cleaning operations
• Able to plan and arrange tasks and resources effectively
• Supervise progress and plan ahead to complete tasks on time
• Budget Management skills - able to keep track and stay within limits
• Basic Computer Skills: Use programs like Excel for supervising data and budgets, and PowerPoint for presentations
• Customer Focus: Understand customer needs and use that knowledge to improve their experience

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About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying