Incident Prevention Manager

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

We are currently recruiting an Incident Prevention Manager to support the implementation of our ‘A Safer Tesco’ strategy and to reduce preventable security incidents, whilst improving security procedures within our stores to support our vision of everyone, every day, home safely. You will have a detailed knowledge of the safety and security risks and work collaboratively between retail, central Security, Security Hub teams and Operation Support Partner’s to drive down preventable incidents and crime within your area.

You will be responsible for

• Being the trusted expert across your region around security procedures and key legislation to keep our business safe e.g. post incident reviews, usage of safety, security equipment, protecting my personal safety, GDPR, staff searches, key control and seasonal lockdown
• Mentoring and supporting to deliver accurate reporting of security incidents and work closely with the Hub triage team, applying the insight found to drive down preventable security incidents
• Owning the post incident review (PIR) process within your area ensuring it delivers accurate investigation based of facts, which includes detailed crime reference numbers, effective next steps to encourage the 'STAR' behaviours for our colleagues, use of dynamic risk assessment for our guards and a reduction in loss
• Ensuring during completion of PIR you complete welfare checks on any colleagues and third party guards involved in the incident offering relevant support e.g. EAP and utilising trauma training
• Raising non-completion of next steps to the relevant partner where vital
• Proactive usage of centrally provided data, sharing foresight to diagnose and mitigate risk getting to the truth of issues supporting stores to deliver convergence and balanced plans
• Mentoring your stores on timely response to police request for CCTV and be the point of contact for any sophisticated investigations working in collaboration with the hub
• Role modelling and actively celebrating the personal safety behaviours and challenging the behaviour of others as required to reduce preventable security incidents
• Working with Operations Support Partners (OSPs) to support stores have a successful seasonal lockdown
• Consistently facilitating collaboration between central Security, Security Hub teams and Operations Support Partner's in your region to drive down preventable incidents and improve equipment compliance
• Take ownership of your development by keeping up to date with the security trends via independent study
• Contributing to my team by taking the initiative to support team activities

You will need

• Experience of mentoring and engaging colleagues
• Experience of improving capability of colleagues
• Experience of shrinkage and security in a retail environment
• Partnering & influencing skills
• Experience of successfully engaging multiple partners

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About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying