Solution Designer Tesco Mobile

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

We are an Agile business, and we are organised around multi-functional end-to-end squads which are then grouped into Tribes and COEs. The Architecture & Solution Design Chapter purpose is to passionately drive consistency, quality and efficiency and to help to unlock value for our customers, colleagues and Shareholders through honest, transparent teamwork. The Chapter plays a key role in our Agile organisation and typically has a Solution Designer in each cross-functional squad.

You will:

• Belong to a cross-functional Squad or Tribe who is responsible for end-to-end delivery of a product that delivers customer value.
• Bring individual expertise from your Chapter to the squad to deliver for the customer at pace using short cycles of experimentation with a ‘fail-fast-learn-fast’ attitude.
• Participate in all squad or tribe ceremonies and events, raising impediments as soon as they are identified to facilitate organisational flow.
• Inspecting and adapting their way of working for continuous improvement.
• Embody an Agile approach and culture to contribute to the growth in agile maturity of our business.
• Will work in cycles of sprints, using priorities set through the product backlog.
• Be an autonomous, trusted decision maker able to self-organise to use your chapter knowledge and expertise to deliver the right solution.

You will be responsible for

• Collaborating to create the end to end solution design aligned to agreed business requirements.
• Identifying the impacted systems and interfaces for initiatives, aligned to the Target Architecture.
• Supporting the definition and validation of Acceptance Criteria.
• Translating Features to articulate the technical scale of an initiative to support MVP definition aligned to strategic priorities.
• Support end-to-end testing, providing input to defect triage to ensure alignment with acceptance criteria.
• Acting as a key contact during post-implementation hypercare to ensure initiatives land smoothly.
• Collaborating across squads and tribes to ensure the solution is aligned to the Acceptance Criteria and our Target Architecture.
• Providing design expertise to support the definition of ready and the definition of done.
• Support the RFI/P/Q process offering end-to-end architecture & design considerations as early as possible.

You will need

Essential Skills 3+ years experience working in Telecoms Industry , or similar IT-based role.

• Engineering or IT-related degree level qualification or equivalent.
• Solid technical background, including experience with one or more of: self-care systems, webservices, billing, hardened APIs, eCommerce and retail systems
• Good communications skills, with the ability to explain the impact of different options or issues to non-technical stakeholders
• Proven track record of delivering solutions across multiple supplier platforms and impacting on multiple partners, in a timely fashion and with minimal post-live issues. Personal Skills & Qualities
• Logical and creative problem solver
• Pragmatic approach to problem solving
• Strong Leadership Skills
• Excellent organisational skills
• Clear communicator

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About us

A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.

We care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology – it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do – allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.