Technical Programme Manager

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

Technical Programme Managers (TPMs) are responsible for delivering complex, cross-functional technology programmes that directly contribute to ensuring colleagues can serve our customers better. They work collaboratively, influence Product, Engineering, Operations, and business colleagues and lead the programme to deliver value quickly and often.

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

You will be responsible for

You will be responsible for delivering critical infrastructure elements of the Scan Assist Programme, focussing on leading the delivery of the core network components and managing the team alongside vendors to achieve this at pace and scale. This is a key, strategic programme, focussing on reducing shrink at Tesco stores through the Scan Assist solution. The scope of this role includes delivering remote network changes, managing the installation of network hardware, managing our core network vendors and collaborating with other teams within the Scan Assist programme to ensure delivery remains aligned.

Overview of the role’s key responsibilities and measures:

• Lead a team of internal colleagues and vendors to deliver the network changes that enable the Scan Assist solution.
• Drive planning and delivery, providing direction to the network team and ensuring delivery priorities are understood across organisations.
• Collaborate with internal infrastructure teams to maintain infrastructure standards and ensure these are maintained by vendors.
• Proactively manage risks and issues that impact an individual stream of network changes or impacts the network programme overall. Working with teams to identify risks and agree effective mitigation plans and, devise solutions to issues that arise during delivery.
• Engage appropriate teams and resources to drive effective decisions and delivery. This includes ensuring governance processes are followed to ratify decisions and plans.
• Financial management of the network programme to enable ‘on budget’ delivery.  This includes providing monthly forecasting of spend vs actuals to the Scan Assist programme lead.

You will need

An ideal candidate must have demonstrated below key skills and experience in their current and past roles:

• Have a proven record of accomplishment in delivering technology and infrastructure programmes; having done so across multiple teams in large scale customer facing organisations.
• Experience of implementing network changes and hardware in a Retail context is advantageous.
• To be a proactive problem solver, with good technical experience - able to facilitate collaborative solution definition. To demonstrate a flexible, ‘can do’ attitude – able to motivate teams and deliver prioritised business outcomes in challenging circumstances.
• Have experience of building credible relationships and influencing senior management & leadership teams
• Strong project planning, Stakeholder & Programme management skills.
• Minimum of 2+ years of programme delivery leadership. With experience of managing delivery across internal and external teams.
• Strong vendor management and negotiating skills.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.