Product Manager - Payment Data Hub

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

Tesco is one of Europe’s largest retailers and accepts over 2.5 billion customer payments per year!

As a Product Manager within Customer Payments, you will drive the product strategy, roadmap and execution for the Payment Data Hub product at Tesco. Your mission is to enrich the Retail Platform with valuable payment data, providing end to end visibility and comprehensive insights that drive strategic decisions and create tangible value across the wider organisation.

So what does this all really mean? Well, you will own and manage the payment lifecycle data capabilities across all channels and markets. You will bring together high-quality payment data across the group covering the end-to-end transaction lifecycle, enabling internal clients and consumers access to a universal set of modern API’s that allow them to answer the question “What happened to this payment?”. You will work closely with partner teams to unlock exciting new capabilities powered by the data, such as Payment Intelligence, E2E Monitoring, Anomaly Detection, Chargeback Disputes etc.

You will be empowered to deliver with speed and impact. You will initiate product discovery and identify opportunities to deliver increments that are desirable for customers and colleagues, technically feasible, and viable for the Tesco business.

You will work as part of the Customer Payments team in Tesco Technology, a cross-functional Agile product development team of engineers, technology product managers and programme managers. Our products are effective, efficient, safe, and exciting. Our portfolio of payment products includes card payment readers and cash acceptance instore and across our petrol filling stations, digital checkouts, payment gateways, payment data security & payment history.

You will be responsible for

• You will initiate product discovery and identify opportunities to deliver increments that are desirable for customers and colleagues, technically feasible, and viable for the Tesco business.
• Contribute to our broader payment strategy, including; new payment experiences, the future of card payments, open banking, native wallets, closed loop schemes and much, much more.
• Work as part of the Payments team in Tesco Technology, a cross-functional Agile product development team of engineers, technology product managers and programme managers. 

You will need

• Experience of leading of an API or platform product to build new lines of business
• Business process mapping, workflow optimisation, human centred design
• Be technically proficient to influence and understand the solution context and approach (legacy, tactical, strategic) and trade-offs in software development choices
• Built scalable, resilience transactional services as part of a wider service orientated architecture for multiple consumers and front-end apps to use, e.g., Tills, Online
• Can demonstrate progress against Objectives and Key Results
• Experience of taking multiple ideas through the software development lifecycle, from conception to go-live and ongoing optimisation

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About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.