Maintenance Manager - Head Office

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

The Head Office South Maintenance Manager is an integral part of the Head Office Maintenance Team, managing, coaching, and leading by example to help the team to deliver exceptional service to Tesco Head Office by working collaboratively within the Head Office team, the Head Office stakeholders, and the wider business.

You will be responsible for

• Ensuring there is a safe environment and promoting a safety conscious culture for those who work in our Head Office South sites and offices. Management of the CAFM system to deliver against set KPI's.
• Ensure great maintenance and housekeeping standards are upheld across the estate.
• Building effective relationships and communicating clearly with the Head Office stakeholders and using diplomatic skills to manage the customers’ expectations where required.
• Leading an inclusive team, inspiring confidence in others, empowering and enabling colleagues to deliver an outstanding level of service and highlighting exceptional talent for the future.
• Putting the community, customer, and colleague at the heart of every decision you make.
• Ensuring all maintenance related, building services legal and compliance standards are met, recorded, and where possible exceeded.
• Continually reviewing the workload and capacity of my team, ensuring team structure supports business delivery and offers value to the customer. Building and presenting any sustainable business plans to your line manager which allow the business to become more efficient and effective.
• Developing and being a champion for change to improve performance and productivity, adopting an innovative, cost conscious, and creative approach. Effectively interpret insights and analysis to shape strategic thinking, identifying clear opportunities for improvement and additional value.
• Developing and leading a high performing maintenance team, giving them the opportunities and guidance required for the team to be their best. Forecasting and managing budgets effectively, always being cost conscious.
• Delivering great KPI results with year-on-year improvement.
• Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level. Following our Business Code of Conduct and always acting with integrity and due diligence.
• Assisting your business stakeholders by providing technical feedback and assistance during the feasibility, snagging, and handover elements of project works across the Head Office Estate.

You will need

• Communication and stakeholder management. Influencing and negotiation.
• Leading a large and diverse team. Internal and external networks.
• Financial competency.
• Task prioritisation, problem solving, and route cause analysis. Analysis of complex data to come to timely decisions.
• Building internal and external networks Risk management and strategic thinking. Commercial and business acumen.
• Computer literacy.
• Knowledge of the latest building standards and regulations.
• Good understanding of third-party contractor management and building maintenance best practices.
• Trade technical or industry management skills - City & Guilds, HND/HNC in an engineering or construction related discipline.
• Previous experience of managing and leading both site static and remote maintenance teams.
• Devising and implementing change programmes.
• Previous Technical Building Services / Maintenance Engineering Experience. Experience in a similar scale hard services facilities or maintenance business.
• Qualification within health and safety working practices – NEBOSH, IOSH managing safely.

Curious about a career in maintenance at Tesco?

Fantastic, because at 13:00 and 18:00, on Wednesday 22^nd January 2025 we’ll be running an online event to share why maintenance looks different here. We’ll be talking inclusivity, our values, and all about the recruitment process. Plus, you’ll hear career stories from some of the women who work in our Maintenance team and get a chance to ask your own questions. To register for the event, click here.

Here at Tesco, things in maintenance look a little different than you might imagine.

First, we're a close-knit, in-house team who are all there for each other, wherever we are in the country.

Second, since Tesco’s got the biggest real-estate portfolio in the UK, there are tonnes of opportunities to grow.

Finally (and most importantly) absolutely everyone’s welcome. We’re all individuals with one very important thing in common: the respect and care we have for each other.

Wherever you join us, you can count on this: your days will be packed with variety, support, and ways to develop. Sound good? It does to us too. 

About us

At Tesco Property – Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.  

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.