Senior Digital Analyst (myProduct) - FTC

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

The Product Analytics and Experimentation team sits within the Digital Product team in Technology function. Our mission is to deliver insightful and actionable data, through reporting, analysis, and optimisation; with a focus on establishing best-practice processes and enabling data-driven decision making across all product teams. The Groceries, Clubcard websites and apps, Tesco till, Colleague Apps and the newly launched Clubcard Plus propositions are amongst the digital products supported by our team

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypothesis, and making product recommendations.
• Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
• Deep dive analysis into key areas of the business
• Supporting, analysing and visualising data to understand areas for optimisation and where to prioritise initiatives
• Demonstrating strong, data-based decision-making skills, especially when multiple trade-offs are involved, and fast decision-making is required.
• Having great coaching skills and mentor junior colleagues and peers in your team.
• Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions.
• Confidently and competently representing the team when needed.
• Understanding the commercial impact of your recommendations and insight.
• Identifying unstructured problems and articulate opportunities to form new analytics project ideas.
• Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks)

You will need

You’ll need to have demonstrated experience of:

• Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
• Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
• The ability to influence without authority.
• Experience in digital analytics positions.
• University degree of 2:1 or higher in a quantitative discipline or relevant experience
• Commercial awareness.
• Being a champion of digital analytics tools.
• Using big data, business intelligence and data visualisation tools (ideally Hadoop and Tableau).
• Advanced data collection from a range of different sources.
• Strong SQL.
• Advanced ETL (cleansing, etc.)
• Thinking at a conceptual level across several customer and colleague touch points.

Personal

• Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.
• Able to build solid working relationships with peers and senior leadership.
• Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.