Travel Manager

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

We have a fantastic opportunity for a Travel Manager to join the team. As the Travel Manager, you will partner all travel suppliers i.e. Nominated TMC, Meeting & Events companies, Car Hire Company and various hotels, airlines and any other new travel companies we work with. You will be the first point of contact for all Tesco colleagues globally ensuring the booking processes are as simple and easy for colleagues as possible.

You will be responsible for

• Daily contact with the TMC – engagement with Programme Manager and Operations Managers responding to day-to-day operational queries, questions, policy queries, tech challenges, profile issues and any feedback
• Working with overall programme management looking at future strategy, hotel programme, policy, savings, technology improvements, industry updates and ensuring the programme is working for Tesco including Spend, Policy and Compliance
• Attending the weekly, monthly and quarterly TMC performance meetings
• Handle queries from colleagues including questions, complaints and feedback on all aspects of Travel
• Be the conscious on any colleagues' issues linked to travel whether it be complaints from or about Tesco colleagues or any travel company processes we are engaged with
• Lead from a Tesco perspective the concur travel booking tool – making sure the tool works for Colleagues and acting as the key liaison on the tool for Tech and the TMC
• Working with People policy to ensure travel and expenses policy is up to date and constantly updated where required
• Be at the front of the industry and recommending where policy change is advised and what ideas we have in this area to get better for colleagues and Tesco
• Knowing and foreseeing the impact of internal process / policy change before it happens and ensuring line management awareness
• Handle airline and hotel relationships, regular meetings with preferred airlines has maintained our deals
• Reviewing the Training available for our colleagues – guiding bookers on ‘how to’ and support running training sessions in conjunction with BCD for required populations
• Review Data and Analysis to supervise compliance to policy and ensure programme/policy meets business and colleagues need and expectations
• Supervising progress of delivery and updating partners including business leaders on the results
• Achieve great results by encouraging, engaging and leading others; making our customers and colleagues feel valued

You will need

• Travel Management experience
• Financial awareness
• Excellent prioritisation skills
• Knowledge of Microsoft Word/ Excel/PowerPoint/Teams
• Analytical and critical thinker
• High attention to detail

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About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.