Maintenance Manager

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

Accountable for the delivery of Maintenance in Tesco and OneStop stores within a defined geographical area. Managing a team of circa 16 multi skilled technicians including HVAC, Electrical, Mechanical, Building, Refrigeration and IST's. Working collaboratively with all functions inside Property and our external contractors.

You will be responsible for

• Delivering great standards across the estate.
• Putting community, customer, and planet at the heart of everything I do
• Building effective relationships and communication across all functions and with key stakeholders.
• Attending SD and AM Meetings, working day to day with store retail managers
• Delivering change across business areas to consistently deliver performance, and improve productivity.
• Delivering great results with year-on-year improvement.
• Driving problem solving, identifying key issues, and developing effective solutions.
• Managing the workload and capacity of my team.
• Forecasting and managing my budgets effectively, always being cost conscious.
• Locally managing contractor’s performance on site to ensure first fix.
• Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level.
• Developing, leading, and coaching a high performing team, giving them the opportunities to be their best.
• Effectively using the insight developed to shape strategic thinking and identifying potential opportunities.
• Being a custodian of Health and Safety.
• Driving the diversity and inclusive agenda throughout my team.
• Delivering KPI'S and implementing improvement plans when they are not achieved.
• Escalation management.
• Ensuring that all legal and compliance standards are met as a minimum and exceeded where possible.
• Delivering great brand through the team, uniform, vans, and work standards
• Driving the team through the Maintenance Pathway to business required levels

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You will need

Operational skills relevant for this job:

• Communication and stakeholder management
• Lead a diverse and remote team
• Building internal and external networks
• Analysis of data to achieve timely decisions
• Financial competency
• Computer literacy – EAM, Office 365
• Change management
• Problem solving and root cause analysis
• Influencing skills

Experience relevant for this job:

• Previous Technical and Maintenance Engineering Experience.
• Experience in a similar scale remote facilities or maintenance business.
• Demonstrated operational success in people leadership and development.

About us

At Tesco Property – Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.  

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.