One Stop - Head of Franchise Development

What’s in it for you

Flexible Working

We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

• 10% Discount in One Stop
• 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
• 20% Discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
• 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
• Discounted eye care through Vision Express
• A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
• Discounted Simply Health cash plan
• Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms and much more
• Save as you earn scheme annual invitation
• WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
• Annual leave entitlement increases with length of service
• Retirement Savings Plan
• Life Assurance
• Car Allowance (if applicable to job role)
• Private Medical insurance (if applicable to job role)
• Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns and staggered shift patterns. This ensures we suit everyone’s needs as flexibility is important to us as it is to you.

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.

About the role

Are you a dynamic leader with a passion for franchise growth and development? One Stop is looking for a Head of Franchise Development to take our franchise model to new heights!

Key Responsibilities:

Develop and Nurture Relationships: Build strong, effective working relationships with franchisees, the franchise team, and all company functions to maximise and grow our franchise partnerships.

Relaunch and Innovate: Relaunch our franchise model in the market, highlighting the unique strengths of the One Stop model.

Recruitment and Marketing: Utilise your recruitment experience to attract top franchisees and market the One Stop brand as the franchise of choice.

Stay Ahead of the Curve: Keep abreast of trends in the convenience sector to ensure One Stop remains a leader in the industry.

Leadership and Team Management: Motivate, coach, and manage a team to achieve outstanding results.

What We’re Looking For:

Proven experience in a convenience / franchise sector including franchise development and recruitment.

Strong marketing skills to promote the One Stop brand.

Exceptional leadership abilities to inspire and guide a team.

Strategic thinking and innovation to drive franchise growth.

Why Join One Stop?

Be part of a forward-thinking company that values innovation and excellence.

Opportunity to make a significant impact on the growth and success of our franchise network.

Collaborative and supportive work environment.

Great benefits and development opportunities

Be a key player in a great team that is passionate about serving its customers and communities a little better every day.

If you’re ready to lead and innovate in the franchise sector, apply now to become a key player in One Stop’s success story!

You will be responsible for

• To relaunch the One Stop Franchise model in the market emphasising the strengths that the One Stop model brings
• Manage the recruitment process for all stores through to go live
• Build the One Stop franchise as a brand within the convenience market where we become the franchisee of choice
• Gather market insight on competitors with the aim of improving the One Stop offer
• Manage the One Stop pre go live pipeline of potential stores
• Simplify the Franchise store opening process
• Lead, train and motivate the National Recruitment Manager to ensure the franchise recruitment managers are meeting their goals and KPIS
• Partner with the Head Of Franchise to provide a seamless service to our franchises
• Understand skill gaps within the team and ensure training plans/PDPs/ reviews are completed.
• Work with the Leadership team to deliver business priorities and projects
• Work proactively with the finance team and franchisee to process financial information efficiently and in-line with the credit process.
• Gather competitor, market information and feedback to ensure One Stop Franchise is kept up to date with sector information and changes.
• ·Ensure Franchise performance is on track to deliver KPI’s and Budget
• Ensure Recruitment Team are delivering great shops and Lead enquiries are flowing in weekly
• Managing work activities to ensure the safety, health and welfare at work of all colleagues
• Take ownership of Franchise Viewpoint results and build action plan
• Support the organisation of the franchisee forum meetings
• Engage sector organisations and attend meetings to network and convey our brand BFA/ACS/PR
• Deliver all actions of One Stop/Tesco Audits

You will need

Technical Skills & Experience:

• Multi-site retail experience in operation convenience/ wholesale
• People Leadership/ Senior Management
• Effective Customer service & Communication.
• Facilitating change.
• Building strategic working relationships.
• P&L balance sheet Symbol Group knowledge.
• Impact and influencing skills.
• Managing performance.
• Analysing and decision making.
• Personal integrity
• Recruitment/ marketing and PR experience
• Experience with Media and relationship with trade press is required
• Full UK driving licence
• Represent company at industry events and forums to network and generate leads.

About us

Community Involvement

As a convenience retailer, it’s really important to us that our stores and colleagues are truly embedded within the communities that we serve. Whether that’s fundraising for local charities and groups or for our charity partners – supporting those in need is at the heart of all we do .

At One Stop, we’re so proud to have raised over £10.4million in the last 10 years! Not only this, we also work incredibly hard to tackle food waste by partnering with FareShare and Olio. Since 2015 our stores have donated an amazing 1.6 million equivalent food bank meals for our communities.

Working at One Stop will allow you to get involved in supporting charities within your community and those that are close to your heart – and our colleagues have had a go at everything! From climbing mountains, to running marathons in Spain to simply organising a raffle, we’re up for anything!

Diversity & Inclusion at One Stop  

Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities and preferences of all of our colleagues. It’s a place where everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

One of the most important things is making sure all our colleagues feel welcome at One Stop and our colleague networks do a fantastic job at communicating that. They provide a safe space for our colleagues to share their thoughts and experiences, raising awareness for important issues and representing our diverse workforce. Our Colleague Networks are Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity and Women’s.

We're proud to be a Disability Confident Committed employer. We put this into practice by ensuring against discrimination and providing support to those who may need it.

Learning & Development at One Stop

At One Stop our vision is create a learning culture where colleagues are learning every day. Whether you want to focus on your personal development, build confidence in your existing role or focus on growing your career, learning will help you to achieve your personal and professional goals. We also offer apprenticeships and an internal development programme ‘Options’ where you’ll be coached, guided and supported by experienced leaders.

We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.