Cafe Assistant Manager

What’s in it for you

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work.  These include but aren’t limited to::

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. 

About the role

We have a brand-new opportunity for an Assistant Manager to join our café team. As an Assistant Manager in our café, you’ll blend your hospitality experience and communication skills to support customers and colleagues.

Working alongside the Café Manager, you’ll learn the ins and outs of our operations. Together, you’ll help us to meet our business and financial goals, and when the Café Manager is away, your know-how will keep everything running smoothly.

Whether you’re supporting your manager, coaching colleagues, or making sure our customers leave with a smile, this role is all about making every day a little better. So while you’re out doing that for others, we’ll do the same for you with flexible working options, a competitive salary, plus some other little perks that make life even sweeter.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:

• Helping everything run smoothly by keeping a close eye on processes and sales standards.
• Stepping up to oversee the full café in the Café Manager’s absence.
• Finding fresh ways to improve our services for customers and colleagues.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone’s in the right place at the right time.
• Assuring that all food safety and hygiene regulations are met and followed.
• Supporting the Café Manager with colleague recruitment, development and training.
• Working with the Café Manager to build effective communication within the team.
• Creating a welcoming environment where colleagues feel respected, safe and valued.

You will need

• A background in hospitality, at supervisory level and above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example and coach inclusively.
• Adaptability to adjust your leadership style to suit different people and situations

Personal

• Good at planning and keeping things organised.
• Excellent communication skills.
• Confident using your initiative to improve ways of working.

About us

With 316 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.