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Senior Product Manager – Personalisation

Job Reference tesco/TP/12170805/887455

Number of Positions:
1
Contract Type:
Permanent
Salary:
Competitive
Location:
London
Closing Date:
28/06/2024
Job Category:
Product Management
Business Unit:
GB Head Office

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Buy holiday salary sacrifice scheme (for salaried roles)
  • Private medical insurance
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

As a Senior Product Manager for Personalisation, you will guide core Machine Learning/AI and Data Science capabilities from creation through execution. You will focus on building data driven features at scale providing relevant and personalised products to our users, impacting core business and customers metrics. You will be part of the Discovery product team, responsible for managing the product vision, strategy and development for a suite of services (APIs) and associated customer experiences that are key to solving problems related to how Tesco customers find, discover and build their baskets, across all verticals and in all Tesco markets.

You will be responsible for

  • Defining and building high-scale, low latency personalisation services, including definition and tuning of algorithmic parameters to drive best customer and business outcomes
  • A master practitioner of Product Management, you will own, manage and prioritise a quantitative focused backlog to deliver meaningful improvements across a wide range of Tesco customer touchpoints. You will be responsible for setting OKRs and evangelising these to the wider business.
  • Leading the development plans: shaping the personalisation strategy within your domain, defining and prioritising business needs and working with the different business units to ensure their plans are integrated. 
  • Work with other Product Managers, stakeholders, Data Science and the Engineering as part of a cross-functional team to deliver the personalisation roadmap using agile methodologies: prioritising requirements, answering development questions and resolving issues, always putting the customer first.

You will need

  • Proven domain expertise in the relevant functional area and/or a large complex domain
  • Highly numerate and comfortable working with data
  • Excellent written and verbal communication skills
  • A methodical, analytical approach with great problem-solving skills
  • Attitude and the aptitude to learn new product area/domain quickly
  • Great presentation and persuasion skills
  • Team player who could work collaboratively with other members of the team
  • Ownership, responsiveness and commitment towards assigned work
  • Strong decision making and prioritization skills, especially when multiple trade-offs are involved and fast decisions are required
  • Empathy and good listening skills to understand the needs/ pain points of your customers and stakeholders
  • Excellent facilitation to effectively facilitate requirement gathering/elicitation sessions with senior business leaders/ stakeholders
  • Knowledge of Agile methodologies, writing effective user stories/ acceptance criterions
  • Understanding of User Research/ Design Thinking concepts

#LI-AF2

​#LI-Hybrid

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.