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Software Development Manager - Service Communication & Security

Job Reference tesco/TP/14156964/885437

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GB Head Office

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Buy holiday salary sacrifice scheme (for salaried roles)
  • Private medical insurance
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

The Engineering Effectiveness organisation is a dynamic new group on a mission
to empower Tesco’s software engineering teams. We identify common problems
faced by engineers across the organisation and tackle them by developing
innovative tools and platforms. As Tesco continues to grow, our engineering
systems become increasingly intricate. However, our challenge remains
deceptively simple: ensure that Tesco engineers have a stellar experience, even as
complexity rises. Our work has a direct impact on every engineering team across
Tesco, and by making them more effective, we ultimately accelerate innovation.
The mission of the Service Communication & Security team is to provide
performant, resilient and secure interservice communication, across our cloud and
till estates.

We build and operate a set of cloud-native services, infrastructure and CLIs,
responsible for managing all of Tesco’s API traffic – think millions of requests per
day. Tesco’s enormous footprint means that our systems operate at vast scale and
our teams require super high availability and ultra low latency.

We obsess about system operability and as such focus heavily on observability,
fully automated deployments, continuous improvement, and refinement in turn
minimising system support costs. We practice continuous integration and delivery
which allow us to deliver business value frequently while minimising risk.

You will be responsible for

As a Software Development Manager on the Service Communication & Security team, your primary responsibility will be to provide direction, coaching and career development to your engineering team. You’ll be looking after a team of 6-8 engineers. More specifically, you will focus on:

  • Team Culture: Coaching and leading a team of talented engineers, fostering a learning and inclusive culture where everyone feels valued and empowered to contribute their best.
  • Product Vision: Partner with our product manager and engineering teams across the organisation, to understand user needs and translate them into technical designs and product ideas.
  • Technical Vision: Contribute to and iterate on our engineering strategy to drive innovation and a high standard of engineering across the entire development lifecycle.
  • Domain Expertise: Build and demonstrate thought leadership and curiosity in the space of interservice communication.

You will need

  • Strong emotional intelligence and coaching skills.
  •  Comfortable navigating uncertainty and setting direction.
  • Sound understanding of distributed systems and architecture.
  • Proficiency in at least one modern programming language e.g. Java or Go.
  • Excellent written and verbal communication.
  • A learning mindset.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.