Principal Product Manager – Personalisation Data

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 45% of base salary
• Car allowance of £7,320 per annum
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

This is a key and exciting role that puts you at the heart of how we use Data to personalise our customer journeys and experiences at Tesco. As Principal Product Manager, you will be a thought leader in the use of Data for Personalisation for Tesco, with ownership of the relevant Data products within this portfolio across all markets that Tesco operates in. You will drive the combined global vision, product strategy, roadmap and execution across Data for Personalisation and Triggered Communication. You will also contribute to the wider strategy of the Personalisation.

You will be responsible for

• Drive the global product vision, strategy, and execution for use of Data for Personalisation at Tesco, working closely with the Heads of Product across many areas
• Be a thought leader in Data domain and contribute to broader discussions, strategy, and vision of enabling data driven decisions through well curated and trusted data
• Foster innovation, scientific discovery and market analysis with a view of delivering Data Products across the end-to-end capabilities
• Work closely with other product managers, product teams and business partners, across multiple business units and domains (channels, markets, clients etc…) to solve customer and business problems, defining and agreeing outcomes and key results
• Work closely with the relevant engineering teams to deliver maximum business value with least effort, always delivering value in slices
• Represent the product organisation in key strategic decisions concerning relevant technology platform and suppliers
• Use leadership and negotiation skills to define and influence outcomes both within and outside of the organisation in order to achieve the best for Tesco customers, colleagues, suppliers and partners
• Determine and define the right mix of KPIs to judge the efficacy and drive material improvements in optimisation capability, whilst collaborating on the right business KPIs that drive value to Tesco’s P&L
• Make build vs buy decisions in collaboration with senior technology counterparts based on what is best for the product strategy

You will need

Skills relevant for the job

• Experience building data products used by 1000s of users providing excellent user experience and ease of use.
• Data Personalisation strategies employed at enhancing customer value perception and maximising revenue
• Excellent understanding of the customer data management and data governing policies
• Transactional APIs at scale, service-oriented architecture and managing domain boundaries between related APIs and Data Domains
• Excellent written and verbal communication skills
• A methodical/ analytical approach and great problem-solving skills
• Ability to evangelise a product domain to the wider business
• Team player who could work collaboratively with other members of the team
• Ownership, responsiveness, and commitment towards assigned work
• Strong decision making and prioritization skills, especially when multiple trade-offs are involved, and faster decision are required
• Empathy and good listening skills to understand the needs/pain points of your customers/ stakeholders
• Supplier management and negotiation skills
• Knowledge of Agile methodologies, writing effective user stories/acceptance criterions

Experience relevant for this job

• You have effectively managed a complex portfolio of companywide significance, made decisions around strategy for your product portfolio (product mix, new products, retirement of old products) that led to greater customer stratification, improved profitability or lead to cost savings and generated huge business value for the organization
• You are acknowledged as an important thought leader in your domain and are able to influence and innovate through defined specialisms and proven successes
• Have proven expertise in seeking out and dealing with ambiguous, unstructured challenges, quick to find opportunities and shape strategies and resources around them as an individual contributor
• Took multiple ideas (at least one new product/ idea) from conception to go-live, through standard software product development lifecycle and got measurable success across defined KPIs

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About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.