Coupon Operations Executive

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving.  And helps make every day a little better for you and your family.  These include but are not limited to:

• Colleague bonus scheme
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here 
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

As Coupon Operations Executive, you will accurately set up coupons and offers across in-store and online systems, including testing our new coupon set up system in development, for colleagues and suppliers to deliver a positive customer experience.

The Hiring Manager for this vacancy is Sarah Hamblin

You will be responsible for

• Supporting the Coupon Strategic Operations Manager to test coupon set up in our new Coupon operations system currently in development
• Supporting our Coupon Operations Manager in BAU coupon set up and management within our legacy system
• Receiving and checking offer nominations to ensure all coupons and offers are legal and adhere to the coupon guidelines
• Setting up Clubcard reward offers and Tesco customer focused coupons across in store and online systems
• Ensuring that all finance and audit processes are followed
• Supporting the continuous improvement of execution and reconciliation processes for setting up coupons and offers
• Maintain all coupon and offer systems and keeping up to date with issuer codes/barcode recycling etc
• Providing advice to stakeholders on coupons
• Maintaining critical paths and ensuring deadlines are adhered to
• Liaise with store operations to ensure store training documents and communicates are current and up to date

You will need

• Planning and project management
• Attention to detail
• Strong administrative experience
• Managing workload in a fast paced environment
• Ability to liaise with multiple stakeholders

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.