Systems Engineer III

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

As an Advanced Engineering professional who masters one technology domain. Broad knowledge about further technology domains and complementary skills (commercial, JDI, etc) complete the profile

As a Systems Engineer III, I can:

• Represent Infrastructure/Systems Engineering across all of Tesco Technology and with suppliers
• Design and deliver Infrastructure solutions involving multiple Infrastructure domains which enable the acceleration of infrastructure capability making it easier for Engineering teams to consume technologies
• Own and shape the direction of significant areas of value Prerequisites for Role Skills as demonstrated by Systems Engineer II

You will be responsible for

Design infrastructure solutions that consider scalability, cost and quality and align to approved technology standards.

• Contribute to setting the standards, guidance and best practises for DS/E • Work closely with other central infrastructure and devops teams at Tesco to influence and collaborate with.

• Design, integrate, and manage complex infrastructure solutions

• Design solutions to improve the security baseline of the Infrastructure offerings

• Work in a platfrom way that considers how to build infrastructure into reusable componants that can scale across teams with different use cases.

• Build in industry standards such as secure by design, automation first and cloud first approaches.

• Work with other engineers, architehcture teams, Product Managers, and third-party consultants to ensure alignment of the solution and product strategy. DevOps

• Be a self starter commited to continuous learning to keep upto date with the industry latest tools and trends

• Have a continuous improvement mindset and be constantly looking for ways to improve our infrastructure and devops offerings across DSE

• Implementation of automated processes for build and deployment.

• Contribute to domain specific projects working with the teams to design devops and infrastructure solutions making use of the core capabilities and adapting these to remain generic but accomedate specific project requirements

• Design automated solutions that will minimize the amount of hands-on activity needed to fix issues.

• Be actively involved in Cloud governance activities to ensure we are being responsible with cloud usage and management across DSE.

• Manage changes to services and how to request changes in response to incidents or problems to mitigate the impact of service unavailability

• Basic coding skill and knowledge to discuss coding requirement with developers

• Explore, analyse and identify the opportunity for business and service improvement

• Coordinate the response of incident report, with clear post-incident root cause analysis documentation

• Identify the correct procedures or channels for resolution and monitor resolution activity and progress updates stakeholders and customers

• Address all technical escalation from SEII engineers and assist with the resolution of complex problems

• Awareness or knowledge of emerging technologies outside your specialism 2

• Aware of all high impact changes and projects in Infrastructure Services and take proactive measures to ensure the stability of service.

• With a good understanding of translating the maintenance cost of any services in engineering, analyse, explore and identify opportunities to reduce the maintenance cost of services.

You will need

• Able to think about the long term impact of solutions we are building and how they contribute to our team strategy.

• Contribute to our devops strategy.

• Be actively involved with wider Tesco communities to be aware of changes and how they will affect the team and also to help spread high standards and share solutions across Tesco.

• Demonstrate leadership qualities by coaching and mentor others to achieve team objectives.

• Raise the bar of your DevOps within DSE.

• Understand when appropriate to introduce new tools and methodologies when appropriate to simplify or increase the efficiency of development.

• Adaptive to changes in technology or support scope.

• Prepare and maintain technical documents & presentations for systems engineering and system operations.

• Proficient in spoken and written English and comfortable communicating to leaders and engineers.

• Experience in designing and driving service improvement or projects of large and complex.

Drive

• Drive to succeed and deliver, and to see beyond the formal boundaries of your role.

• Willing to challenge others as well as yourself, and taking appropriate risks.

• Ability to bounce back and adapt to setbacks.

Judgment

• Anticipating and identifying issues and opportunities quickly, and responding with agility to changes.

• Identify criticality of issues, and understanding the business impact, and liaising with the right teams to resolve the issues

• Using a bigger picture perspective to approach issues and make a decision with an open-mind Influence

• Be effective by Showing humility, using challenge, and feedback to improve

• Effectively navigating based on insight into the dynamics of the organization and the people around you.

• Able to impact and motivate, as well as to adapt your approach to connecting with, respond to, and persuade others.

Mandatory Technology Understanding

Github Actions/Azure DevOps/Jenkins

• Active Directory and related technologies • Microsoft Azure

• Chef

• Terraform

• Tooling for monitoring, logging and alerting e.g. Splunk/Grafana/NewRelic. • Shell script (bash / powershell)

• Knowledge of Operating systems – Linux (RedHat, CentOS), Unix 3

• Experience with tools such as Jira, GitHub, Splunk, AppDynamics

• Experience building solutions that run in the cloud, on-prem or at-edge

• Meeting Room Technology (Cisco Webex / Microsoft Teanms Rooms / Condeco)

• Stakeholder management.

• Knowledge of Python. • Awareness of emerging MLOps practices

• Automate Recovery, testing of Security Compliance, performance testing

• Produce high-level-design for requirements EUD needs

• Understand the elastic scale and building high availability systems

• Understand live testing & the chaos monkey

• Understand micro-services and their impact on infrastructure

• Understand current application development techniques (12-factor app) and their implications to infrastructure

• Understand the concept of containerization and their benefits.

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About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.