Lead Product Manager - Picking

What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About the role

I am accountable to build and run a team of Product Managers to create and articulate a clear strategic direction for how we improve our in store picking processes. With over 20,000 users in over 1,500 sites picking 1.2 million customer orders a week, this role is at the heart of the Tesco online strategy. I am expected to represent my product to senior leadership, know my customers and area of the business inside and out and have a clear understanding of all my key metrics and product performance. As I progress in this role it becomes less about the "doing" itself, but the ability to empower and grow the team to deliver value - though initially I may retain some accountability for writing user stories and creating backlogs.

You will be responsible for

• Will evolve and drive the product vision, strategy, and the long-term roadmap
• Will proactively partner with peers and senior stakeholders to set the future direction of my product as part of the wider business strategy
• Understand key user personas, customers & stakeholders for the product and their pain points.
• Am accountable for the performance/ adoption of the product and work towards achieving the Outcomes and Key Results (OKRs)
• Prioritise work and decisively resolve trade-offs with peers and senior leaders
• Effectively document and explain new requirements to the engineering team using user stories with acceptance criteria and help the team in breaking down complex work into smaller, deliverable chunks of value that can be delivered faster.
• Steer sprint/ release planning sessions by working with the engineering counterparts to plan sprints/ releases that deliver maximum business value in least effort
• Drive the acceptance and adoption of ideas and improvements with product teams and engineering stakeholders
• Prioritise coordinate and communicate the resolution of live product issues independently
• Provide leadership and direction to cross functional team (s) on short-term tasks/ near-term priorities
• Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments
• Build and nurture a great team of Product Managers for my product, based on the business needs, strategic priorities assigned, and level of focus required
• Empower and develop my team to continually deliver value

You will need

• I have applied UX/UI disciplines and principles to the products I work on, making sure I design a product that is intuitive and easy to interact with for the customer
• I appraise and analyse the results of customer research and use the results to i influence product outcomes and strategic goals.
• I know how diverse personas or customer groups perceive, understand and experience my product in different ways
• I write hypothesis statements and work directly with optimisation managers and/or engineers to set up and execute experiments
• I know how large technology systems should interact with each other and track health metrics (uptime, SLOs, response time, etc)
• I am involved in setting the vision and strategy for my product area and develop and baseline my product's OKRs
• I engage with and am actively involved in market research, leveraging insights to shape the vision and strategic direction of the product in line with business and Technology goals and customer expectations.
• I am skilled in using various data types in different situations and know when to use quantitative and/or qualitative data
• I apply the concepts of machine learning and AI to the products I create, working with data scientists and engineers to deliver value through product
• I understand large scale data platforms and how they can increase the scalability, availability, performance, and security of my organisation’s data
• I understand the Product Management lifecycle, product delivery process and the importance of an Agile mindset to discover, design, define, develop and deliver small increments of the most important opportunities that will drive growth and value for my product
• I understand the importance of using data to prioritise and adopting a consistent approach to prioritisation
• I know how to use relevant tools to produce and update roadmaps for my product
• I understand the importance of a product roadmap in creating buy-in from stakeholders and other teams
• I understand my business, including the key commercial drivers, business metrics and performance indicators, and can play a part in the decision-making process.
• I am able to continually deliver value through my product team

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About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.  If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.