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Technical Program Manager - Identity and Access Management

Job Reference tesco/TP/11428279/850173

This job has been closed.

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Welwyn Garden City
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GB Head Office

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award winning training, to help you achieve the job and career you want

Click Here to read more about the benefits we have available for our colleagues

About the role

We have an outstanding opportunity for an experienced Technical Programme Manager to join Tesco’s Identity and Access Management Team, part of the wider Security team. Our mission is to transform how Tesco provides seamless yet secure colleague access to the tools to do their job across the world.

This role will be responsible for establishing and managing programmes of work covering both Colleague Identity (single sign-on, multi-factor authentication) and Access Management (access requests, joiners/movers/leavers, access reviews), working closely with the IAM Product and Engineering teams.

You will be responsible for

  • Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities.
  • Understanding Tesco’s and your team’s short-term and long-term overarching goals and initiatives and manage your projects with that commitment.
  • Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up-to-date .
  • Act as a first point of escalation for the delivery team and key stakeholders, assisting to unblock and resolve priority delivery issues
  • Able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations
  • Report project outcomes and/or risks to the appropriate management channels on a regular basis and escalate issues, as necessary, according to project work plan.
  • Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
  • Able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans
  • Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
  • Building positive relationships with stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans


You will need

  • Have 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Being comfortable initiating and shaping programmes with ambiguous scope and uncertain delivery approach.
  • Able to take initiative and proceed with minimum supervision.
  • Have Professional certification such as PMP, PRINCE2, PSM1 etc.
  • Have a proven record of accomplishment in delivering technology programmes.
  • Produce and evaluate launch, resource, and compliance metrics. Experience in managing projects with OKRs/KPIs.
  • Have experience of building credible relationships and influencing senior management
  • Strong Project, Stakeholder & Programme management skills
  • Good reporting skills for programs and financial forecasting

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you - Everyone is welcome at Tesco.