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Infrastructure Engineer - Video & Voice (workplace technologies)

Job Reference tesco/TP/11428279/817413

Number of Positions:
Contract Type:
Working Hours:
Welwyn Garden City
Closing Date:
Job Category:
Business Unit:
GB Head Office

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

  • Annual bonus scheme
  • Holiday starting at 25 days plus a personal day (and bank holidays)
  • Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
  • Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
  • Buy as you earn and Save as you earn share schemes
  • Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

About the role

As an Advanced Engineering professional who masters one technology domain. Broad knowledge about further technology domains and complementary skills (commercial, JDI, etc) complete the profile.

  • Understand modern business requirements and strategic value of communication services in a large enterprise estate
  • Design and deliver modern voice and video communication enabling colleagues to communicate and stay connected from anywhere
  • Explain complex technical concepts to other infrastructure teams and articulate how these tie into a wider, high level strategy.

You will be responsible for

  • Design solutions that introduce new technologies into Tesco and impact a single or more Infrastructure product.
  • Set the standards and guidance for new Technologies
  • Influence product roadmaps for their technology area
  • Contribute to commercial arrangements for Infrastructure deals
  • Design, integrate, and manage complex infrastructure solutions
  • Design solutions to improve the security baseline of the Infrastructure offerings
  • Work with infrastructure Architects, Product Managers, and third-party consultants to ensure alignment of the solution and product strategy.

You will need

  • Voice solutions (Microsoft Teams Enterprise Voice, Cisco Call Manager – IP telephony, Mobile Telephony, AudioCodes Session Border Controllers)
  • Collaboration solutions (Cisco Call Manager, Cisco Telepresence - Pexip, Microsoft Teams / Microsoft Teams Rooms etc)
  • Video broadcast tools (vBrick, Microsoft Teams Live Events or similar)
  • Experience and expertise in managing Voice, videoconference, broadcast event solutions is a plus

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.