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Learning Technology Manager - 6 Month Fixed Term Contract
Job Reference tesco/TP/12955979/798668
This job has been closed.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:
- Annual bonus scheme
- Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Click here to read more about the benefits we have available for our colleagues
About the role
As Learning Technology Manager, you'll be responsible for the programme management and delivery of the Tesco learning technology roadmap. You'll deliver key projects and working with our learning technology suppliers. You will be required to improve the colleague experience; delivering key enhancements to the systems in line with Tesco technology strategic plans.
You'll be passionate about driving a consistent and improve learner experience, ensuring the learner is at the heart of what we do. Work to simplify and move us towards a single technology eco-system for the group whilst making sure colleagues can access the learning they need in a simple, consistent and cost efficient way. You'll navigate complex stakeholder relationships, internally and externally and use data and reporting to influence the business by telling powerful stories as to the benefit of improved learner technology.
The Hiring Manager for this vacancy is Stacey Marshall
You will be responsible for
- Responsible for the design and delivery of the Tesco learning technology roadmap, ensuring a short, medium and long term approach is taken across all types of learning technology.
- Navigate and influence a variety of stakeholders to gain buy in and sponsorship for the learning technology plan to ensure successful delivery.
- Delivering key strategic learning projects, working closely within the evolved operating structure to ensure learning technology and the learner experience is at the heart of all decision making.
- Managing LMS's and suppliers; improving the user experience, improving system performance (including data integrations and quality) and delivering key system enhancements in line with Tesco Technology strategic plans
- Manage the day to day learning technology eco-system, working with the capability partners to set our strategy for content libraries, information platforms etc, balancing functional needs with group capability needs.
- You take a cost-conscious approach to all budgetary decisions, sharing responsibility on technology budget decisions and ensuring we follow group capability budgeting prioritises within the work we deliver.
- You champion our new operating model and hold the business to account, ensuring we remove duplication and drive learner consistency. You work collaboratively and supportively with TBS, breaking down silos and building capability to strive to build one global team.
- You live 20/80, ensuring you and third parties follow all governance processes and ruthlessly prioritises work, in line with the group capability's plans and priorities.
- Influencing internal tech teams and suppliers offering insight, guidance and leadership to design solutions fit for Tesco colleagues and managers
- Utilising data and feedback, with a continuous improvement mindset, to research, develop and launch innovation within digital learning
- Assessing and evaluating where technology is able to deliver new effective and efficient ways to learn across the business and feeding this into the strategic roadmap by influencing the wider capability team and business.
- Build data driven and informative business cases to influence the business to drive capabilities learning agenda.
- Act as an SME for learning technology, keeping abreast of innovation in digital content solutions, researching and developing solutions based on the latest trends and psychological/behavioural change research
- Working with Capability designers and Tesco Business Services to design, develop and deploy innovative content.
- Delivering presentations with confidence to senior leadership sharing visions, plans and progress on projects you are leading on.
- Working with Colleague Help and the broader support infrastructure to ensure colleague have access to help and support when things go wrong
- Designing process flows and UX diagrams to describe learning experiences and journeys
- Ensure we strive for a learner lead, simple and accessible group capability offer that is data led and supports our strategic priorities
- Work seamlessly across the people operating model and wider capability PoE (UK, Group & TBS) to respond to the changing needs of the business in an agile manner whilst always keeping the learner experience at the heart of everything we do.
- Maintain expertise and continued professional development, be a thought leader in your space and strive for continuous improvement across the capability catalogue,
- Use data & analytics to critically review and evaluate existing development solutions. Present data in a compelling way to report back to the business, make recommendations for improvements and support future business cases.
- Championing and role modelling our Win Together behaviours, contributing to a cultural change programme across the Tesco group & actively driving a culture of learning.
You will need
Experience relevant for this job:
- You should have a good understanding of technology and digital learning, with a high level understanding of LMS technology requirements.
- You will need UX-UI design skills to draw out user experiences, as you will be working with internal tech teams as well as suppliers that require guidance and leadership to design solutions.
- Experience in Learning Design
CMS/LMS Administration experience - E-learning Design – Articulate/Elucidat or similar
- Web design – UX/UI/HTML/CSS/JavaScript/Python/SQL
- Graphic/Video/VFX design experience.
- Understanding of secure network systems
- Relevant experience or qualifications (CIPD, Trainer Excellence)
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.