Associate Product Manager - Loyalty

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

• Annual bonus scheme
• Holiday starting at 20 days, rising to 22 days after 12 months, plus a personal day (and bank holidays)
• Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
• Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
• Buy As You Earn and Save As You Earn share schemes
• Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

About the role

Product managers at TESCO Technology are passionate about solving problems. They take accountability for complex and company strategic products and are empowered to shape the product strategy, the roadmap, and the outcomes. Driven by curiosity and innovation, coupled with strong partnerships with Business, Engineering, User Research, and Data Science teams, our product managers create value for our Customers and Colleagues globally.

You will be responsible for

• You will help evolve and drive the product vision, strategy, and long-term roadmap for Tesco Loyalty, constantly managing the stakeholder’s expectations whilst working through dependencies across multiple products teams
• Accountable for the performance/adoption of the product and work that supports achieving the Objectives and Key Results (OKRs)
• Build relationships with other product teams, championing the resolution of key customer & business problems across customer missions and channels.
• Understand key user personas, customers & stakeholders for the product, and their pain points.
• Understand and demonstrate the features of the product to different audiences within and outside of the immediate team
• Effectively document and explain new requirements to the engineering team using user stories with personas and acceptance tests, helping the team in breaking down a complex piece of work/epic into smaller, deliverable chunks of value that can be delivered faster
• Steer sprint and release planning sessions by working with the engineering counterparts to plan sprints and releases that deliver maximum business value in the least effort
• Lead and support on key product ceremonies, stand-up, refinement, planning and retrospectives
• Understands product discovery and can establish minimum viable product (MVP) for any new product/feature, collaborating with user experience (UX) and engineering teams to prototype and validate the MVP
• Provide leadership and direction to cross-functional team(s) on short-term tasks/near-term priorities
• Drive the acceptance and adoption of ideas and improvements with product teams and engineering stakeholders
• Present to other Tesco Product areas on the Product and its capabilities and outcomes
• Drive experiments against defined hypotheses, develop MVPs supporting towards robust data-driven decisions on product improvements and understanding their influence on product performance indicators
• Recognise and drive opportunities for optimisation and deliver iterations at pace

You will need

• Business executive/analyst or Junior Product Management experience, preferably front-end  
• Proven track record of working with a product backlog, developing, and executing product backlogs to achieve committed Outcomes & Key Results (OKRs)
• Ability to think of product improvements over and beyond business-driven programs.
• Experience in hypothesis building, experiments, and A/B Testing to decide on product improvements
• Understanding and experience of User Experience (UX) driven product developments
• Ability to work independently
• User-centric approach

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.