Maintenance Manager

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

• Annual bonus scheme.
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays).
• Company Car Allowance
• Retirement savings plan
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
• Opportunities to get on - take advantage of our ongoing learning opportunities and award winning training, to help you achieve the job and career you want.

Click here to read more about the benefits we have available for our colleagues.

About the role

Accountable for the delivery of Maintenance in Tesco and OneStop stores within a defined geographical area. Managing a team of circa 16 multi skilled technicians including HVAC, Electrical, Mechanical, Building, Refrigeration and IST's. Working collaboratively with all functions inside Property and our external contractors.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

• Delivering great standards across the estate.
• Putting community, customer, and planet at the heart of everything I do
• Building effective relationships and communication across all functions and with key stakeholders.
• Attending SD and AM Meetings, working day to day with store retail managers
• Delivering change across business areas to consistently deliver performance, and improve productivity.
• Delivering great results with year-on-year improvement.
• Driving problem solving, identifying key issues, and developing effective solutions.
• Managing the workload and capacity of my team.
• Forecasting and managing my budgets effectively, always being cost conscious.
• Locally managing contractor’s performance on site to ensure first fix.
• Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level.
• Developing, leading, and coaching a high performing team, giving them the opportunities to be their best.
• Effectively using the insight developed to shape strategic thinking and identifying potential opportunities.
• Being a custodian of Health and Safety.
• Driving the diversity and inclusive agenda throughout my team.
• Delivering KPI'S and implementing improvement plans when they are not achieved.
• Escalation management.
• Ensuring that all legal and compliance standards are met as a minimum and exceeded where possible.
• Delivering great brand through the team, uniform, vans, and work standards
• Driving the team through the Maintenance Pathway to business required levels

Key people and teams I work with in and outside of Tesco:

• Multi Skilled Technician's
• Retail and Maintenance Stakeholders
• Extended property teams
• Retail Operational Risk and People Safety Managers
• External Contractors
• Lead Technical Manager
• Maintenance Support
• Delivery Team
• Assets & Estates

People, budgets and other resources I am accountable for in my job:

• Maintenance delivery of circa 45 Stores
• Selection, retention, performance, and development of circa 16 Multi Skilled Maintenance Technicians
• Maximising the internal delivery of maintenance works
• £1.5 million Budget.
• All operational costs for team

You will need

Operational skills relevant for this job:

• Communication and stakeholder management
• Lead a diverse and remote team
• Building internal and external networks
• Analysis of data to achieve timely decisions
• Financial competency
• Computer literacy – EAM, Office 365
• Change management
• Problem solving and root cause analysis
• Influencing skills

Experience relevant for this job:

• Previous Technical and Maintenance Engineering Experience.
• Experience in a similar scale remote facilities or maintenance business.
• Demonstrated operational success in people leadership and development.
• Technical qualification in either HVAC, Electrical, Mechanical, refrigeration or Building.

About us

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.  

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.