UX Designer - Workforce of the Future

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

• Annual bonus scheme
• Holiday starting at 25 days plus a personal day (and bank holidays)
• Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
• Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
• Buy as you earn and Save as you earn share schemes
• Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

About the role

We are looking for a UX Designer to help craft the future of colleague experience for employees across Tesco.

Our passionate and collaborative multidisciplinary team is comprised of UX, UI, and research specialists, focused on crafting relevant, inclusive products and services to improve the way our colleagues work across the organisation. This work will have a positive and tangible impact on thousands of employees.

As a UX designer, you will champion our colleague needs; discover their underlying challenges and work with technology to build and maintain a high-quality and consistent user experience across your domain. You will collaborate with product managers and business partners to influence product development and the wider colleague experience beyond individual touchpoints.

You will have a genuine appetite for sophisticated information, and a passion and energy for design and visual communication of your ideas. Insights and data (quantitative and qualitative) are what drive our team, and you will use it to support your decisions.

As our ideal candidate, you are passionate about UX, love to understand our people and are excited to improve the lives of our in-store colleagues and support their evolving needs.

You will be responsible for

• Work collaboratively with peers and senior UX designers to; understand, conceptualise, research, and deliver solutions to improve colleague experience
• Conduct UX activities including; sketching, wireframing, low and high fidelity prototyping, and service/customer mapping
• Work in partnership with Product Managers to understand and define customer problems and to build testable hypotheses that improve the employee experience
• Work with other specialisms such as: UI designers, User Researchers, Engineers, Data Analysts, and business partners to explore, build and deliver your designs
• Deliver valuable, high-quality and consistent work using our Digital Design System and its standardised foundations, components and patterns
• Develop deep knowledge of employee needs and use this knowledge to advise and support product development
• You’ll be involved in team initiatives and share knowledge and ideas across the wider Tesco design community

You will need

• 3+ years commercial UX design experience
• A strong, well-curated portfolio demonstrating your expertise
• Experience in crafting intuitive graphical interfaces for desktop, tablet, and mobile devices
• Prior involvement in high-profile design projects in an Agile product-driven environment
• A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions
• Experience collaborating closely with multiple subject areas including product and engineering
• Proficiency with current industry design and collaboration tools such as Figma and Miro
• Ability to use both quantitative and qualitative insight to advise decision-making
• Experience in conducting user research

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.