Senior Optimisation Manager

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
• Annual bonus scheme where you can earn 10-20% of base salary
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a household member) after 3 months service
• Colleague Discounts:
• 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
• 10% off One Stop
• 10% off pay monthly & SIM only deals with Tesco Mobile
• 20% off all F&F purchases
• 20% off car, pet and home insurance at Tesco bank. T&C’s apply
• 25% off Tesco Café
• 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
• 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners

About the role

As Senior Optimisation Manager at Tesco you will continuously improve user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals. As an experienced specialist you will be part of a dynamic team that is determined to build and maintain a best in class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms.

You will be responsible for

• Place the customer at the heart of my projects and initiatives
• Work to develop the end-to-end optimisation and testing activity that is underpinned by performance analysis (using Adobe Analytics and other sources of insight to segment and understand MV/A/B test results)
• Develop behavioural targeting, personalisation and recommendations across Tesco Online products to improve site performance and customer experience
• Partner with the Analysts in the team to collate and present test results in a simple engaging way with actionable recommendations that can be applied to improve our digital products and the greater business
• Build and test strong hypotheses, collaborating closely with UX, Product and other relevant teams
• Actively contribute towards the prioritisation process and help shape the product roadmap
• Follow our Business Code of Conduct and always act with integrity and due diligence
• Bring experience, knowledge and enthusiasm to the role

You will need

• Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight
• Customer centric mindset focused on delivering great user experiences
• Demonstrable experience of testing platforms such as Optimizely and Leanplum
• Experience of manipulating, analysing and synthesising data using different sources
• Good knowledge of experimental design and statistics for testing
• Strong communication and presentation skills
• Managing and influencing cross functional stakeholders
• University degree of 2:1 or higher in a quantitative discipline or relevant experience
• Experience in challenging the status quo and delivering innovation

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.