Online Trading Executive (Job Share, 3 days a week Monday-Wednesday)

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• Annual bonus scheme where you can earn up to 3.5% of base salary
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a family member) after 3 months service
• Colleague Discounts:
  • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco (from April 2020)
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners

About the role

An exciting opportunity to join our fast paced online grocery team, focused on driving sales & conversion growth. As Trading Executive you will be responsible for the planning & optimisation of website content and beyond. You will use data & analytics to identify unique opportunities to deliver engaging trade and customer centric content to serve shoppers a little better every day. Customer obsession will be the key in every decision made to ensure the on-site experience is best in class, this will be achieved through data led approach.

You will be responsible for

• Monitoring Online sales performance on weekly basis, identifying opportunities in order to improve commercial KPIs ensuring we deliver against forecast and budget through content and other levers available.
• Ensure optimisation of online content in consideration of the overall customer experience (e.g. alignment with digital marketing campaigns).
• Continuously improve performance of campaigns and events by drawing on a range of resources to spot trends and drive change.
• Proficient in working with large amount of sales and analytics data to produce weekly reports, provide adhoc analysis and support the wider team with optimisation of onsite content.
• Support analytics reviews of content both in-flight (based on analysis of web metrics, internal/external marketing activity, business commercial changes and external factors) & post-event and use this data to inform optimisation and to develop insight for future content work.
• Co-ordinate and deliver the assigned business trade events & campaigns online, making sure they are customer focused and continuously optimised using customer interaction data. Post implementation review will also form part of the execution process.
• Excellent attention to detail and broader view of all elements in play when briefing new content to the Creative Services Team.
• Work closely with search and taxonomy team to ensure all high traffic searches have relevant content attachment to encourage cross shopping and unlock incremental category penetration.
• Recommend new content opportunities based on customer experience gap, to feed into the category level content pipeline.
• Support online trading manager in building new category level content by working collaboratively with online media partners, commercial teams and dunnhumby.
• Pro-actively seek and own new or improved trading opportunities through all onsite and offsite tools.
• Focus on the addition and optimization of inspirational content within trade focused pages e.g. great nights in, lunchbox zone, summer etc.
• Liaising and working with key stakeholders across the business, including commercial trade planning, instore events, Operations, Customer, Dunnhumby, Digital product.
• Having high attention to detail and conducting daily content checks to maintain flawless customer experience and legality of the site.

Key Stakeholders include:

Online creative (design & develop)

SEO Agency

Trade Planning & Dunnhumby       

UX / UI

Commercial Product categories       

Online Operations

Sales & Web analytics

You will need

Used web analytics to make data-driven- recommendation and decisions

Stakeholder influencing

Project management is preferable, ideally using workflow tools. 

A passion for online

Experience in a commercial environment

Experience in a customer facing role

Experience using Content Management System.

About us

We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range applicants from all walks of life, offering many varying working patterns across our business, and we would love to hear from you!