Transformation Change Manager - FTC

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

• Annual bonus scheme where you can earn up to 3.5% of base salary
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a household member) after 3 months service
• Colleague Discounts:
• 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
• 10% off One Stop
• 10% off pay monthly & SIM only deals with Tesco Mobile
• 20% off all F&F purchases
• 20% off car, pet and home insurance at Tesco bank. T&C’s apply
• 25% off Tesco Café
• 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
• 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners

About the role

The Product Transformation team is at the heart of designing and enabling transformational change in the Product (commercial) division at Tesco. The team is responsible for a diverse portfolio of projects and programmes that impact Product colleagues and suppliers across the Tesco organisation at all levels.

Within Product Transformation, we have a well-established Change and PMO Team whose mission is to empower our colleagues and suppliers to lead and embrace change. The team are responsible for the management of the transformation portfolio as well as the management of the people side of change in programmes and projects.

We recognise that change management is a critical element of successful transformation to ensure we realise our benefits so are looking for a Change Manager with experience of, and passion for delivering effective change.

Role purpose: To successfully manage and facilitate the people side of change from planning through to handover to business as usual to ensure programme/project benefits are realised and the change is sustained.

The candidate will be part of the Change and PMO Team which is c12 people and will be expected to work on a broad range of projects that will require engagement with senior leaders and thought-leadership across teams.

This role will balance exceptional delivery for internal customers on what matters, engaging teams and colleagues, with the needs of the business.

You will be responsible for

Reporting to the Head of Change and PMO you will be responsible for ensuring Product colleagues are empowered to lead and embrace change:

Change strategy: Design and deliver the end to end change management strategy for programmes and projects in alignment with the Product Transformation Change framework to drive behavioural change and embed new business ways of working on policies, processes and products (systems).

Change assessments: Undertake change management assessments that inform the people side of change throughout the life of programmes and projects. Conducting change impact assessments, managing people risks and issues and audience capacity. Assessing the readiness for change of all stakeholders and impacted audiences, advising on activities to embed the change within the business.

Stakeholder management: Develop and deliver stakeholder engagement strategies and plans. Identify, manage and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and written. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Change communications: Create a persuasive case for change, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

Change training: Identifying education and training requirements and working closely with the Training Team to develop suitable solutions.

People-focused: Be the ‘go to’ person for expertise on how to deliver and manage the people side of change. Represent the end user throughout and understand their experience as a customer. Assist in the provision of transition support to a sustainable business as usual environmen

You will need

Essential:

• Experience of defining and delivering change strategies within a large organisation
• Experience of delivering behavioural change initiatives to embed new ways of working across broad groups of stakeholders
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Excellent communication skills (verbal, written and listening)
• Good MS Office skills

Desirable:

• Ability to work with pace and ambiguity
• Self-starter with the ability to work autonomously
• Skills and passion for people and coaching
• Background in the retail sector
• Change qualification e.g. APMG Change Management or Prosci
• Project/Programme qualification e.g.

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.