Logistics Operations Manager

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• Annual bonus scheme where you can earn up to 3.5% of base salary
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a family member) after 3 months service
• Colleague Discounts:
  • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners

About the role

Part of the Logistics Operations team, managing the execution of the end-to-end shipment and delivery of direct sourced product. Ensuring that our customers get what they want, when they want it and wherever they want it.

You will be responsible for

• Manage the forecasting process to ensure that logistics suppliers move our orders from origin to destination as required by the customer (On-time and in full).
• Build relationship with suppliers through regular contact, status updates and reporting tools.
• Fully accountable for Logistics supplier performance, in collaboration with Logistics Performance Management team – managing exceptions and driving consistency in the supplier performance.
• Manage Logistics Suppliers to ensure Ways of Working are compliant and up to date, capacity is managed in accordance with our allocations and we gain full visibility of all orders.
• Work with the Logistics Development team to support new initiatives and land any changed ways of working across your area of responsibility.
• Anticipate and respond to operational exceptions, ensuring that they are managed to resolution efficiently to minimise cost and impact.
• Support and sometimes lead Ad-Hoc project requests by working in collaboration with key stakeholders across the business (both internal and external).
• Monitor and measure KPI performance of Logistics Suppliers and internal stakeholders to deliver against operational targets.

You will need

Experience: 

• End-2-End model expertise and knowledge (Sea, Air, Road/Rail).
• Detailed understanding of the port-to-port, origin and destination operations.
• Managing 3rd party supplier relationships.
• Strong internal network of Colleagues (peers and seniors) in commercial and operational departments.

Operational skills:

• Data analysis: able to translate and communicate simply highly technical information from operational metric data sets.
• Financial acumen: understanding financial implications of operational activities and strike the right balance between excellence and cost control.
• Issue Resolution: can quickly identify issues/trends to eliminate issues and/or drive immediate improvements.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It is part of what makes Tesco such a great place to work!

We are the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, we have a vast variety of roles and we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.

We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to serve our shoppers a little better every day. We strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you!

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.