Line Manager - Full-Time - Clarehall Extra

What’s in it for you

We offer excellent benefits that help to make Tesco a great place to work.

After 12 months you will receive a Privilegecard, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line.

There are also additional special offers available to colleagues throughout the year.

About the role

BACKGROUND

Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

THE ROLE

Tesco Ireland is currently seeking to appoint a Line Manager for Clarehall Extra who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.

KEY ACCOUNTABILITIES

• Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availability
• Deliver all key performance indicators for your departments
• Lead a team, making decisions every day that support them to do their jobs
• Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card
• Ensure all the processes; routines and systems for your departments are completed accurately and at the right time
• Plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation
• Responsible for all safe and legal routines for my departments, ensuring plans are in place to address any identified issues
• Ensure that colleagues understand the importance of the “what” and the “how”, have objectives, regular reviews, career discussions and a live PDP
• Provide regular coaching and feedback across the store, improving the skills of your team
• Coach my team, giving them the confidence to call out  behavioural issues and improve the shopping trip for customers
• Creates an environment that encourages innovation and personal growth
• Role models a culture where customers love to shop and colleagues love to work

You will be responsible for

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
•  Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

EXPERIENCE

• Must have previous management experience
• For the ‘Line Manager’ role you have a demonstrated track record of:
• Being passionate about delivering  the right way for customers and colleagues
• Being adaptable and agile in your thinking
• Delivering key objectives in a fast paced environment
• Being the ‘Go To’ person for all queries for your department
• Shaping and influencing at the most senior level
• Previous Retail Experience preferred

LEADERSHIP SKILLS & STYLE

• You make time to build strong relationships with colleagues inside and outside of my store. I work collaboratively with my team to deliver results
• You are warm and welcoming in every interaction with colleagues and customers – putting people at the heart of everything that I do. I take time to see hear and recognise others. Colleagues see me being myself, sharing my passion and enthusiasm
• You use energy and resilience to keep momentum going when working in challenging environments. I make tough decisions when there is no right answer, staying true to my personal values
• Your colleagues see me doing the right things when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me
• You encourage others to think differently, providing an environment where creativity and new ideas are welcomed. I am keen to help deliver new initiatives, providing feedback on how they could be further improved
• A humble leader who lives the Tesco’s values

About us

TO APPLY: Please provide a current CV and a short cover letter highlighting your relevant experience through the application provide

Deadline: Thursday, 26th April 2018

Location: Clarehall Shopping Centre, Malahide Road, Dublin