Regional Guarding Manager

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

We are currently recruiting a Regional Guarding Manager to be accountable for guarding capability across the central region in both convenience and large format, and support delivering the UK Guarding & Security Strategy.

You will drive operational improvement standards with guarding suppliers to support with implementing and developing continuous transformation within the region and lead the relationship & collaborate with our regional guarding suppliers and external partners to ensure the service received is industry leading.

You will be responsible for

• Be a trusted guide on guarding processes critical metric completion, coverage escalation, protecting personal safety, usage of safety & security equipment and conflict resolution
• Be a trusted guide on the Security Industry Authority, sophisticated guarding training, use of multifaceted risk assessment and conflict management training
• Detailed knowledge of guarding opportunities for your region and a clear understanding of how to proactively resolve issues before they become risks
• Apply detailed security and guarding knowledge across your region, ensuring feedback is provided to store teams and as the need arises and supporting them to find appropriate solutions to concerns
• Be adaptable and collaborate closely with Incident Response Managers where a security guard is involved in a security incident. Reviewing the output of post incident reviews, being accountable for the quality of supplier investigations and ensuring next steps are completed by the guarding company
• Provide mentoring on the Dynamic Risk Assessment (SAFER) we want to see, celebrating and challenging the behaviour of others as required to reduce preventable security incidents
• Take ownership for continuous guarding improvement and drive standards utilising the critical metric feedback to build/follow-up action plans regionally
• Produce regular reports to keep the field and retail team up to date on guarding projects, Preventability, important metrics, coverage and return on investment
• Responsible for ensuring effective communication and intelligence sharing is in place between Security, Retail and the Hub within my region. Including accurate reporting of incident by our guards
• Mentoring, supporting and leading mobile security teams to ensure an effective high performing team in my region. Including taking the lead across operations such as protests, events, parades, festivals etc
• Ensuring that you spend most of your time in critical/high risk security areas (bottom quartile)
• Be a trusted security guide, take ownership of your development by keeping up to date with the latest security trends via independent study/research and networking to improve your contribution
• Ownership of any guarding related projects to support the delivery of continued transformation
• Implementing any reductions or increases across your region in line with the risk matrix and leadership requests

You will need

• Experience of shrinkage and security in a retail environment
• Solid understanding of SIA
• Line Management experience across large external teams
• Experience of mentoring and engaging others
• Confident presenting both in person and using technology
• Partnering & influencing skills, able to engage multiple partners
• Excellent planning and organisational skills
• Experience of working with external suppliers
• Excellent written communication

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you.  We work in a more blended pattern -combining office and remote working.  Our offices will continue to be where we connect, collaborate and innovate.