Software Development Manager - Payment

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work!  These include but are not limited to:

• Annual bonus scheme
• Holiday starting at 25 days plus a personal day (and bank holidays)
• Great colleague discounts and deals, saving you money on everyday purchases, utility bills for the home and more
• Retirement savings plan – save between 4% and 7.5% and Tesco will match your contribution
• Buy as you earn and Save as you earn share schemes
• Opportunities to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want

About the role

The payment services team is at the heart of Tesco Technology, serving 28 million+ shoppers in the UK and abroad. We deliver HTTP services that reliably handle payments at global scale, 24 hours a day every day. We also provide capabilities that detect and prevent fraud and build upon innovative technologies to reduce loss. 100M+ transactions and billions of events per day, a billion pounds every week.

At the core of our operation are the APIs that handle a variety of payment methods including cash, card and gift card across stores, at our fuel stations and online. We also support wallet behaviours, repeat payments, refunds and identity checks. They are built around an event sourcing architecture using various of Java, .NET, Akka, Cassandra, Postgres and Kafka. We adopt DevSecOps wherever possible. Automation is a key area of focus for us. Our scale and workloads demand that we continuously improve our approaches to testing and deployment. Kanban is the way we lead our work. We support what we code.

You will be responsible for

• Develop the careers of the engineers reporting into you by finding opportunity for growth, coaching, addressing concerns and if vital, implementing performance management.
• Grow the capability of Tesco Technology as a whole by becoming involved in our engineering hiring and being passionate about building impactful and teams with varied strengths.
• Work closely with Product Management to identify and minimise risk within an outcome and help prioritise and evolve a sustainable technical solution ready for delivery.
• Represent Payments within wider technical discussions across different collaborator groups, constantly broadening your understanding of our technology landscape so as to increase the effectiveness of your contribution.
• Take ownership for the delivery of specific outcomes, or work across wider groups in conjunction with programme management to deliver more significant outcomes. Drive us to constantly improve quality.
• Take ownership of non-functional outcomes within Payments including performance, availability, reliability and security.
• Continually look for means to evolve and improve our technology, processes and practices.

The role will include ownership of the on-call rota to support our applications in production.

You will need

• Previous experience with management of software engineering teams of 5-15 people in size.
• Hands-on experience of building reliable and operationally robust transactional systems.
• Hands-on experience in development of Restful API services and distributed systems that work at scale.
• A high degree of emotional intelligence. You are aware of your own emotions, how you appear and can self-reflect on your actions. You can empathise with others and modify your behaviour and style accordingly.
• Problem solving, analysis and computational skills. You are comfortable designing systems and reasoning about them. When solving problems, you take a thorough and logical approach to solving them and retaining ownership through to resolution.
• Customer focus. You can find the right balance between outcome delivery and technical excellence. You place the needs of our customers above the needs of you and the team.
• Written and verbal communication skills. You can communicate optimally and efficiently taking into account the nature of your audience.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.  At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.  We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.  Everyone is welcome at Tesco.

We have recently announced that we are moving to a more blended working week – combining office and remote working.  Our offices continue to be where we connect, collaborate and innovate.  Talk to us about how this can work for you.

Note: Should you be successful in your application, your employment will be subject to and conditional upon you providing your bank account details on your agreed start date.