Technical Assurance Manager (Refrigeration)

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• Holiday starting at 25 days plus a personal day rising to 26 days after 12 months (plus Bank holidays)
• Retirement savings plan
• Life Assurance
• Colleague Clubcard after 3 months service
• Colleague Discounts:
  • 10% off most purchases at Tesco (15% off for a four day period after each pay day)
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
  • 25% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform and personal protection equipment along with the right tools to ensure comfort and safety in the working environment.

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Get involved in a range of fundraising activities with our long-term charity partners

About the role

Tesco Maintenance are currently seeking to recruit a Technical Assurance Manager, responsible for Refrigeration.

This exciting opportunity requires a dynamic individual with a focus on driving improvements and influencing change across the Refrigeration area of our business. High standards will be at the forefront of everything you do, and you will have the desire to make a real difference, thriving on the diverse challenges presented and the rewards of being supported to meet your objectives, combined with a competitive salary.

At Tesco, our stores and offices couldn’t function without the support of our Maintenance Team.  The Refrigeration Technical Assurance Manager is an integral part of this, improving and providing assurance for all the technical works across the business.

Working closely with Maintenance Support and wider team to ensure delivery by the internal technical teams, 3^rd party contractors or capital whilst being the guardian of our legal compliance across all sites. Ensuring the welfare of our customers and colleagues is at the forefront.

You will be responsible for

• Assurance of high value capital, revenue and development works delivered by our internal and external supply base.
• Periodic review of contractor day to day performance as well as representing the Operations team at contractor performance meetings
• Provide the resource and expertise that drives health and safety, and Tactical plans that needs a consistent approach across all regions.
• Ensuring a consistent approach across processes.
• Provide daily technical support.
• Lead the process and technological improvements across this area of the business.
• Provide technical input for PM developments & regularly review content and effectiveness.
• Input into PM implementation across the technical teams.
• Identify trends and opportunities across all departments.
• Provide expertise relating to parts holding, obsolete parts and temporary solutions.
• Following Business Code of Conduct and always acting with integrity and due diligence.
• Driving problem solving, including identifying key issues and developing effective solutions cross functionally.
• Provide exceptional service and standards, demonstrating clear year on year reductions in our cost lines.
• Provide a national view of Refrigeration compliance and legal issues to senior stakeholders with defined actions for resolutions and improvement.
• Investigate KPI trends and develop plans to deliver year on year improvements.
• Building effective relationships and communicating clearly with stakeholders, managing expectations where required.

You will need

• Refrigeration operation, maintenance and compliance experience.
• UK driving licence.
• Microsoft Office suite.
• Experience in budget management.
• Influencing.
• Data analysis.
• Stakeholder management.  
• Health and Safety management.

Ideal additional skills include:

• Project management.
• Time served in a technical discipline.
• Communication and stakeholder management.
• Problem solving.
• Influencing skills.
• Commercial and business acumen.
• Building internal and external networks.
• Change management.

About us

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support. 

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.