Product Coach – Agile Product & Operations

What’s in it for you

What’s in it for you.

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
• Annual bonus scheme where you can earn up to 3.5% of base salary
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a household member) after 3 months service
• Colleague Discounts:
• 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
• 10% off One Stop
• 10% off pay monthly & SIM only deals with Tesco Mobile
• 20% off all F&F purchases
• 20% off car, pet and home insurance at Tesco bank. T&C’s apply
• 25% off Tesco Café
• 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
• 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Hatfield & Welwyn Garden City Station to Welwyn Campus & Hatfield Offices
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners

About the role

As a Product Coach, you will be responsible for training and coaching teams in applying Product principles and practices within their unique environment in an agile way (which includes People, Process and Productivity).  You will be part of an Agile Product Coaching team, reporting to a Lead Agile Product Coach, focused on developing Tesco’s overall Product adoption strategy centred around:

• Satisfying the needs of the customer(s)
• Converging Product Discovery and Delivery to develop inspiring and successful products with quality and speed
• Accelerating our time to value through continuous improvement and best practice
• Managing scale and complexity

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

Tesco’s overall Product adoption strategy, working with the Lead Agile Coach:

• Defining and maintaining the approach, outcomes and metrics for Tesco’s Product adoption
• Ensuring the approach is aligned and consistent across Technology and relevant business streams – including learning pathways
• Continuously improving the approach as Tesco’s needs and capabilities evolve
• Identifying systematic impediments to delivering value and work with the appropriate stakeholders to unblock them
• Defining a communication strategy which advocates Product Management principles, Agile principles, engages colleagues in the Product journey and transparently communicates the adoption strategy

Improving Product Capability across Tesco:

• Developing the Product training material and learning offering so it is fit for purpose and meets the needs of our colleagues at an individual and team level.
• Deliver training, covering the principles, practices, tools and techniques of the Product learning offering
• Supporting and facilitating teams to understand and apply Product principles in an agile way
• Measuring using empirical data to continuously improve delivery of training / coaching
• Helping teams to optimise the end-to-end value stream on which they sit by collaborating across teams and functions
• Supporting teams to use evidence gathered after each delivery to continuously, improve product learning, validate the roadmap and help drive conversations regarding the next best investment for the product.
• Building and maintaining a centre of excellence through education and engagement with the wider product community
• Provide guidance and support at a Portfolio, Value Stream, Programme, Product and Team Levels
• Support the Agile Product & Operations team in the efficient delivery of key products
• Following our business code of conduct and always acting with integrity and due diligence

You will need

The ideal candidate should be an authority on Product Management ways of working, adoption and improvement.  For this reason, you will need to have demonstrated experience of:

• 4+ years experience in product management across the full product development lifecycle with exposure to a wide array of technologies, methodologies and business environments.
• An understanding of Agile principles and practices and how these have been applied to drive successful product delivery.
• Excellent communication, collaboration, presentation, facilitation and negotiation skills.
• Facilitating engaging retrospectives and process re-engineering workshops.
• Key product metrics and analysing data to support decision-making.
• Desirable: Agile Certification.
• Desirable: Other Programme management methodology experience.
• Desirable: Some knowledge of lean / design-thinking.

About us

About us.

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.