Lead Technical Programme Manager – Colleague

About the role

The purpose of the People Transformation programme is to earn the trust of our colleagues in a simple and helpful way.  The programme aims to provide colleagues with a better experience of working at Tesco, enhanced by technology that’s accessible anywhere and available to everyone. By reducing admin our Managers and People Partners will be able to focus on building teams and capability. 

You will be responsible for

This role will manage the overall backlog and plan for the variety of releases, ensuring new pieces are correctly understood (in terms of scope, value, cost, resources and design), prioritised, co-ordinated and resourced appropriately. Strategic alignment & dependency management are critical skills to deliver this. Some examples of this work include the planning & implementation of Work & Pay to Retail Colleagues. While specific items may be managed by separate TPMs, this role will be accountable for the overall portfolio. 

In this role I: 

·        Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities  

·        Line manage a team to help deliver the associated outcome & develop talent within the TPM community 

·        Collaborate with Product and Engineering teams to define annual budgetary requirements as well as period review and adjustment as appropriate  

·        Build positive relationships with suppliers & external stakeholders to deliver software or professional services.  This includes the management of contracts, procurement and associated finances

·        Initiate and shape programmes with ambiguous scope and uncertain delivery approach  

·        Create and track a plan to deliver the programme goals, including the technical implementation plan  

·        Provide expert advice and guidance on programme delivery (mentoring other TPMs and supporting Engineering/Product teams)  

·        Understand trade-offs in software delivery, using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution  

·        Am able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations  

·        Am able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans  

·        Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges  

·        Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery  

·        Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions  

·        Add value to vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)  

·        Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership  

·        Take a leading role in the recruitment process and make final recruitment decisions  

·        Play an active leadership role in the TPM guild and community – proactively influencing capability and capacity planning for TPMs  

·        Establish new or improve existing delivery methodology to deliver the programme goals  

·        Act on opportunities to adopt trends and new concepts in programme and product delivery  

You will need

An ideal candidate will have: 

·        A proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies  

·        Experience of building credible relationships and influencing senior management & leadership teams  

·        Experience in & a passion for People Management 

·        Strong Project, Stakeholder & Programme management skills 

·        Excellent communication & influencing skills  

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world. 

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it. 

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our Technology to become the world’s leading retailer. 

We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities. 

Joining us means playing a part in defining; building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come. 

If that sounds exciting, then we'd love to hear from you. 

The position will be based at our Campus in Welwyn Garden City