One Stop - Post Office Officer in Charge

What’s in it for you

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

• 10% Discount in One Stop & Tesco stores
• Discounted Tesco pharmacy services
• Discounted shopping website
• Free eye tests
• A great holiday package
• A commitment to your career development
• Community involvement and charity work
• Pension Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

You will be responsible for

Here at One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it’s our colleagues in store who really bring this to life.

In this role, you will greet and our welcome customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience is a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

You will need

Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:

• Inspire, engage and coach your team to deliver excellent service
• Work with your team to improve store standards and enhance sales
• Lead and have accountability for your Store
• Make sure security procedures are followed during store open and close routines
• You own the decision making for the store and can act quickly, doing what is right for customers and colleagues
• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to ensure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Always think 25 when serving age restricted products
• Make sure Post Office processes and procedures are followed
• Help to achieve key targets, controlling costs and managing operational routines

About us

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughout England and Wales, there’s sure to be a
One Stop near where you live or work.